At Outpickz, we ensure every order is handled with care — from packaging to doorstep delivery. All our products are handpicked, quality-checked, and shipped directly from our fulfillment centers to ensure a smooth and reliable experience for our customers.
Once you place an order, our team begins preparing it for dispatch. Standard processing time is 1-3 business days. During festive or high-demand periods, order handling may take slightly longer. Once your order is shipped, you'll receive a confirmation email or SMS with full tracking details.
Note: Delivery times are estimates and may vary due to logistics delays, weather conditions, or regional restrictions. Outpickz always strives to ensure timely deliveries through trusted courier partners.
After dispatch, you'll receive a tracking link via email or SMS. Tracking updates generally take 24-48 hours to become active after shipment. You can use this link to follow your package until it's delivered safely to your doorstep.
To ensure faster delivery, your order might be shipped in multiple packages if it contains multiple items. Each shipment will have its own tracking ID and will be delivered individually. Rest assured — you'll receive all your products.
Our courier partners will attempt delivery up to 3 times. If you are unavailable, they may contact you for rescheduling. In case of non-delivery after multiple attempts, the parcel may be returned to us. Please contact our team immediately if this happens so we can assist you further.
All parcels are securely packed and checked before dispatch. In the rare case that your order arrives damaged, incomplete, or appears lost in transit, please contact us within 24 hours of delivery at contactoutpickz@gmail.com.
To process your claim smoothly, please provide a clear unboxing video showing the issue. After verification, we will arrange a replacement or initiate a refund as per our Return Policy.
All prices shown on Outpickz.com are inclusive of applicable Indian taxes. If any regional tax or surcharge applies at the delivery location, it will be calculated at checkout. Outpickz is not responsible for any additional local charges imposed by authorities post-shipment.
We value your time and trust. Outpickz is committed to providing fast, reliable, and safe delivery for every order. From packaging to tracking, our dedicated team ensures your products reach you in perfect condition.
For order-related queries or delivery support, feel free to reach out to our customer care team at:
📧 contactoutpickz@gmail.com