At Outpickz, we work with a global network of trusted suppliers to bring unique and curated products directly to your doorstep. Due to the nature of our dropshipping operations, we currently do not offer returns or exchanges once an order has been placed and shipped.

Please Note:

• All purchases made on Outpickz.com are final.
• We do not accept returns or exchanges for reasons such as incorrect size, change of mind, or personal preferences.
• We are not responsible for delays caused by the shipping carrier or customs clearance in your country.

Damaged or Incorrect Items

If you receive a product that is damaged, defective, or significantly different from what you ordered, please contact our support team within 48 hours of delivery. You must provide:

• Your order number
• Clear photos of the damaged/incorrect item
• A short description of the issue

We will review the case and, if eligible, offer a replacement or partial refund at our discretion. This is handled on a case-by-case basis.

Cancellations

Orders can only be canceled within 12 hours of placing them. Once an order is processed by our supplier, it cannot be changed or canceled.

Contact Us

For any issues related to your order, please reach out to our support team at:
📧 support@outpickz.com

Thank you for understanding.

We appreciate your trust in Outpickz and are committed to delivering the best possible experience. Your support helps us continue to bring exciting and exclusive products to our global customers.